Support

Need help with Wizzy?

Get help with cleanup questions, permissions, premium features, or App Review follow-up.

What we can help with

Cleanup

Review and deletion flows

Questions about duplicates, blurry photos, similar-photo review, storage estimates, or how to clean a library more safely.

Organize

Albums and export

Questions about smart albums, classification results, export behavior, and how organized albums sync back to Photos.

Privacy

Permissions and telemetry

Questions about Photos access, analytics, crash reporting, rewarded ads, consent prompts, or how the app handles local data.

Store

App Store and premium

Questions about subscriptions, in-app purchases, App Review follow-up, and where to find the latest legal pages.

Frequently asked questions

Does Wizzy delete photos automatically?

No. Wizzy is designed around review-before-delete. It helps surface cleanup candidates, but you decide what actually gets deleted.

Why does Wizzy need Photos access?

Without access to your library, the app cannot scan your photos, identify cleanup opportunities, or build smart album suggestions.

Does Wizzy use analytics or crash reporting?

Yes. The current app includes diagnostics and analytics tooling such as Sentry and Mixpanel, plus session replay and rewarded-ad support where enabled. Details are in the Privacy Policy.

How should I contact support?

Email support@wizzyphotos.com with a short description, your device model, iOS version, and screenshots if relevant.

App Review support note

If Apple App Review needs clarification about permissions, privacy, or what the app does, point them to the dedicated Privacy Policy and Terms of Service pages, or ask them to contact support@wizzyphotos.com.